FAQ
Products & Our Website
Are Mompers pre-shrunk?
We do NOT pre-wash our Mompers. They are cut generously to allow for a small amount of shrinkage. Please avoid machine drying on high heat.
How do I wash them?
To keep Mompers looking their best, we suggest you machine wash in cold water or gentle machine cycle. Tumble dry on low heat for just a couple minutes then hang or line dry.
How does a Momper Romper fit?
For the best fit, please reference our sizing chart, Here
How does the Kids' Momper Romper fit?
For the best fit, please reference our sizing chart,Here
Does Momper Romper follow the Consumer Product Safety Improvement Act guidelines?
Yes, we do!
Where is Momper Romper made?
We currently use a manufacturer overseas and are very active in the day-to-day practices and make it a point to regularly visit our production facility!
Shipping
How long does it take for my order to ship?
You can read more about our shipping policies including shipping time frames here.
Do you combine shipping on multiple orders?
We're so sorry, but we are unable to combine multiple orders. Alternately, you can request that we cancel your order and place a new order with all the items you'd like to purchase, but this must be done within two hours of ordering as we are not able to cancel orders once they begin processing.
Do you ship internationally?
Yes! Please send us an email to hello@momperromper.com and we are happy to send a custom invoice for your international shipment.
My package looks like it's lost in the mail, what can I do?
Please contact us if you notice that your tracking information is not updated or has not been delivered on time. If an order does not "show up" within 30 days of shipment with no tracking updates (8 weeks for international orders), a replacement will be sent. Orders shown as "delivered" cannot be replaced, it is your responsibility to provide accurate shipping information at the time of purchase.
Business
Do you offer wholesale?
Yes, we do! Please contact us here.
How can I host a giveaway featuring Momper Romper?
If you’re interested in writing a feature about our business or hosting a giveaway, please provide us with all relevant current stats such as unique monthly views, followers, and engagement rates so we can make an informed decision to best allocate our time and resources. Please send along that information with clear details of your request to kelly@momperromper.com.
Miscellaneous
Where is Momper Romper located?
Momper Romper was founded and operates in Las Vegas, Nevada. Our warehouse is located in Las Vegas, Nevada.
How can I share pics of my Momper Romper with you?
We love seeing your pictures; you can use our hashtag #momperromper! Please note that this gives us permission to share your photo digitally on our site, Instagram, Facebook, Pinterest or newsletter. We would never use your photo or your child's photo in print without asking, however if the tag is used we assume you are willing to share the photo.
How can I contact you with my question/concern/Momper pictures?
You can email us at hello@momperromper.com.